DISCLAIMERS — IMPORTANT:
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DO NOT ADMINISTER ANY MEDICATION IF YOU ARE UNSURE OF THE DOSE.
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IT IS RECOMMENDED YOU DO NOT START ANY NEW MEDICATIONS ON THE WEEKEND OR AFTER HOURS WHEN WE ARE CLOSED, AS WE CAN NOT ADDRESS SIDE EFFECTS. IF YOU DO AND EXPERIENCE SIDE EFFECTS, PLEASE GO TO URGENT CARE OR THE EMERGENCY ROOM.
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IF YOU ARE EXPERIENCING ANY OF THE SIDE EFFECTS LISTED IN YOUR CARE PLAN AND IT IS DURING OUR BUSINESS HOURS, MONDAY -FRIDAY, 8-4 MST, PLEASE TEXT US IMMEDIATELY AT 855.541.2559
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DIALN HEALTH WILL NOT BE RESPONSIBLE OR LIABLE FOR DAMAGES, ILLNESS, DISEASE, INJURIES, OR DEATH DUE TO MEDICATIONS MISHANDLED AND ADMINISTERED IMPROPERLY BY THE PATIENT.
SUPPLEMENT RECOMMENDATIONS:
Links for your supplement recommendations are in your care plan.
You will need to create an account here: http://www.wholescripts.com/register/DIALNHEALTH. Referral Code: DIALNHEALTH; Provider’s name: Cronin
PREPARATION OF INJECTIONS: https://dialnhealth.com/injections/
SOME REMINDERS ABOUT OUR PRACTICE…
*All information below is in your new patient consent forms; please let us know if you want a copy.
We are a telemedicine clinic; we do not have an IN OFFICE experience. If you require more Care or attention than we can provide, we may refer you to another Provider and clinic. This includes but is not limited to the following:
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Symptoms, conditions, or diagnoses we can not treat over telehealth platforms via messaging, patient portals, and telehealth visits.
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Help navigate the communication platforms, i.e., patient portal, secure and nonsecure messaging, and links to fill out paperwork.
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Unable to Handle and administer medications at home
WHAT IS INCLUDED IN MY COSTS OF THERAPY?
All medications include management of your treatment. Management includes the time and staff it takes to create or change a treatment plan, process, and order medications, unlimited messaging through the portal and text line(s), and also includes up to max of one 15-minute follow-up phone call and 60 min telehealth visit with the Provider to review labs and/or make changes to your treatment plan. If you request additional visits with The Provider, costs are $50 for 30 minutes and $100 for 60 minutes. In addition, we recommend utilizing your patient portal for non-urgent questions.
WHEN CAN I START SEEING RESULTS?
On average, it takes at least two months to start seeing and feeling the full benefits of hormone replacement therapy. Please allow your body to adjust to the changes and do not deter from the treatment plan. Please contact us in your patient portal if you have concerns about your treatment plan. We want to help ensure you feel entirely comfortable with your treatment.
WHAT MAKES US DIFFERENT FROM PRIMARY CARE?
We specialize in hormones. We believe in optimizing lab values, and how we care for you is based on how you are feeling and your symptoms, not lab values. Primary Care does not practice medicine like this. Instead, we practice based on current research and years of experience. We are happy to provide research studies to corroborate our treatment plans; we have several links to peer-reviewed articles and studies on our website, www.dialnhealth.com See ‘References’ tab.
CO-MANAGING POLICY
DialN Health, LLC and CroninDialN Health PLLC will not co-manage hormone medications with another provider, including thyroid and weight loss therapy. Please inform your primary care provider about your new medications, but they will likely not be receptive to the treatment plan because it challenges how they practice medicine. If you discontinue or change your therapy because “ my doctor said…” we will immediately terminate your therapy and defer you to your primary care provider to take over your Care.
We will not collaborate with another provider to try and change their mind regarding hormone replacement.
FOLLOW-UP VISITS
The text reminder you receive for Follow-up Appointments for labs, refills, or check-ins text reminders will say you have an IN-OFFICE visit. This is NOT an IN-OFFICE visit, and it is NOT a telehealth visit. It’s a reminder that you must complete a form that will be sent to you that day. Once we process the form(s) (1-24 hour processing time), we will contact you with the following steps, lab orders, or changes to your plan. Therefore, it is imperative to get forms done on time or complete any requested information so it does not delay your treatment.
Your follow-up appointments are listed in your care plan below under the section “Plan.”
FOLLOW-UP LAB TESTING
For a Patient to adhere to the treatment recommendations established by the healthcare Provider, lab testing is mandatory. Once the Patient initiates hormone therapy, follow-up lab testing is done at 8 weeks, 20 weeks, 44 weeks, and every 6 months after that or at the Provider’s discretion. This is dependent on what program the Patient is on. When patients are due for their labs, they will be notified via a follow-up intake form.
REFUND POLICY
All sales are final and non-refundable. DialN Health, LLC and Cronin DialN Health PLLC will not refund a purchase because patients are unsatisfied with their treatments, service, or processing times, or their meds have expired before use.
TECHNOLOGY DISCLAIMER
Our patients must use their phones and email to communicate with us. We try to help our patients navigate the new technology but can only provide so much help. The Patient maintains full responsibility if they refuse to utilize our communication platforms properly and legally.